Robert Fisher
Contact
Professor, Alberta School of Business - Marketing, Business Economics and Law
- rfisher1@ualberta.ca
- Phone
- (780) 492-5922
- Address
-
4-30L Business Building
11203 Saskatchewan Drive NWEdmonton ABT6G 2R6
Overview
About
Prior to joining the University of Alberta School of Business, Fisher was on the faculty at the Richard Ivey Business School at the University of Western Ontario from 1998-2007, and the University of Southern California from 1991-1998. He earned a Bachelor of Commerce from the University of Saskatchewan, an MBA from York University, and a Ph.D. from the University of Colorado.
Research
Research Interests
Fisher's research emphasizes the effects of social expectations on managerial and consumer decision making. He is particularly interested in how organizations can enhance communication flows between functional areas to improve new product development success. His research also provides insights into the effectiveness of marketing strategies designed to encourage positive social behaviors such as volunteering. Fisher's research is published in the leading journals including the Journal of Consumer Research, Journal of Marketing, Psychology & Marketing, Journal of Services Marketing and Journal of Product Innovation Management. He is on the editorial board of the Journal of Consumer Research and Psychology & Marketing and has served as editor for a special issue on social desirability bias in Psychology & Marketing. His 1996 Journal of Marketing article with Jakki Mohr and John Nevin received the Stern Award in 2003.
Fisher has co-authored a book titled, "Internet Marketing in a Networked Economy," (Second Edition) with McGraw-Hill. The book examines how firms can develop stronger relationships with their customers through the Internet and traditional marketing tactics.
Fisher has extensive experience in sales, marketing research, and marketing management. He has been a marketing strategy consultant and educator for major firms in North America and Asia including the Royal Bank, HSBC, Bank of China, Canadian Tire, Allied Signal, Hutchison Port Holdings, and London Life.
Teaching
Teaching Interests
- Marketing Management and Strategy
- Promotion and Advertising
- New Product Marketing
Courses
MARK 750 - Marketing Theory
Recent and classic contributions to marketing theory development. The course addresses conceptual development and current practice in marketing decision-making. Topics critically examined include marketing orientation, competitive interaction, product development and introduction, channel relationship management, customer relationship management, advertising and promotion, pricing and revenues, and sales, service and quality. Prerequisites: Registration in the Business PhD Program or permission of instructor. Approval of the Business PhD Program Director is also required for non-PhD students.