FAQs

If a feature isn’t loading properly, first try refreshing your browser or clearing your cache. If the problem persists, check your internet connection or try a different browser. If the issue continues, you can contact support through the Help Center by submitting a support ticket.

If you encounter a bug or technical issue, go to the Help Center and submit a support ticket. Please include as many details as possible, such as the steps that led to the issue, your browser version, and any error messages you received.

Yes, the platform is accessible on mobile devices through a responsive website. However, for the best experience, we recommend accessing it from a desktop or laptop. You can still use most features on mobile devices, but some elements may appear differently.

To resolve login issues, try clearing your browser's cache and cookies. You can do this in your browser settings under "Privacy" or "History" options. Additionally, ensure that your login credentials are correct and that you are not using a previously saved or outdated password. If issues persist, try resetting your password or contact support for further assistance.